Michael Jordan buys a Printer

If Michael Jordan is comparing the quality of images produced by two printers, it seems logical for him to print the same image on each printer and then compare them. This seems simple enough, but let's say Michael really wants to compare 15 printers in six different stores. Now he must visit all six stores and compare the 15 printouts. Furthermore, it may be that one printer is better at printing one kind of image (say a black and white sketch) while another printer is better at printing another kind of image (say a digitized photograph). How should Mike choose what test image he should print on each printer? By adding only a few simple considerations, Michael's task of finding the highest quality printer has become rather complex.

Read about Bill Clinton's post-White House work at Hewlett-Packard.
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